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Shipping & Lead Times

In-stock orders ship same day by 2:30 PM ET. Hand-terminated builds from stock components in 3–4 business days; other custom builds carry the promise date on their quote. Rush options available.

Lead times you can plan around

Three shipping options, every order

  • In-stock — same day

    Order any catalog cord by 2:30 PM ET, Monday-Friday, and it ships from our Connecticut facility the same business day.

  • Custom — quoted promise date

    Hand-terminated builds from in-stock components typically ship in 3–4 business days; molded and factory-built assemblies carry the promise date shown on your quote. Each cord is hi-pot tested before it leaves the line.

  • Rush — call us

    Need it tomorrow? Call (860) 763-2100. We will route through air-expedite or split-ship from in-stock to hit your dock date.

From "Add to cart" to delivered

Operator-attended at every handoff per the customer-philosophy SLA matrix.

  1. 1

    Order placed

    Confirmation email lands within 5 minutes; order shows in your account dashboard.

  2. 2

    Picked + packed

    Warehouse picks against the cord serial; pack verification scans each item into the box.

  3. 3

    Shipped + tracked

    Tracking link emailed when the carrier scans pickup. UPS / FedEx / freight on every label.

  4. 4

    Delivered + done

    Proof-of-delivery captured by carrier; we proactively call if a scan shows exception.

Need it sooner? Talk to us.

HoursMon-Fri 8am-5pm ET

Rush requests: within the hour.