Shipping & Lead Times
In-stock orders ship same day by 2:30 PM ET. Hand-terminated builds from stock components in 3–4 business days; other custom builds carry the promise date on their quote. Rush options available.
Lead times you can plan around
Three shipping options, every order
In-stock — same day
Order any catalog cord by 2:30 PM ET, Monday-Friday, and it ships from our Connecticut facility the same business day.
Custom — quoted promise date
Hand-terminated builds from in-stock components typically ship in 3–4 business days; molded and factory-built assemblies carry the promise date shown on your quote. Each cord is hi-pot tested before it leaves the line.
Rush — call us
Need it tomorrow? Call (860) 763-2100. We will route through air-expedite or split-ship from in-stock to hit your dock date.
From "Add to cart" to delivered
Operator-attended at every handoff per the customer-philosophy SLA matrix.
- 1
Order placed
Confirmation email lands within 5 minutes; order shows in your account dashboard.
- 2
Picked + packed
Warehouse picks against the cord serial; pack verification scans each item into the box.
- 3
Shipped + tracked
Tracking link emailed when the carrier scans pickup. UPS / FedEx / freight on every label.
- 4
Delivered + done
Proof-of-delivery captured by carrier; we proactively call if a scan shows exception.
Need it sooner? Talk to us.
- Phone(860) 763-2100
- HoursMon-Fri 8am-5pm ET
Rush requests: within the hour.